PIXIEPAYMENT OPTIONS:

Prior to the Party (recommended):

1) Via our website: Click here to visit our Shopify store!

2) Credit card: Phone 4961 1119 at least 48 hours prior to the event to make payment by credit/debit card (VISA or Mastercard). Please note that the pixies are ‘fairy’ busy entertaining at events on weekends so we cannot accept credit card payments on Saturdays or Sundays.

3) Bank deposit: Contact us for NAB account details. Please include your full name and party date as pixie payment description and kindly process no later than 3 business days prior to the event.

On the Day:

1) Cash only. We recommend that you finalise your balance prior to the party so that the entertainer can focus on entertaining the children and staying in character on the day. But if you do wish to pay the balance in cash on the day, place payment in an envelope (so that the children don’t see money exchange - it may ruin the fantasy). Payment must be made upon arrival at the party. We do not carry change.

 

CANCELLATIONS & ALTERATIONS:

*Cancellation fees:

- $50 deposit per character is non-refundable but may be transferable to a new booking date if you need to postpone due to illness or misadventure.

Your $50 deposit (per character) payment secures your chosen date & time, and it covers the cost of processing your booking and preparations required by Pixieland Parties.  

*Postponements: In circumstances such as wild weather or the birthday child being ill, we do our best to accommodate postponement requests and will carry payment over. If postponing is not possible, $50 per character cancellation fees do apply. Postponement acceptance is at Pixieland’s discretion, and also dependant on future pixie availability.

PLEASE NOTE that cancellations /postponements submitted less than 24 hours prior to a booking may incur a last minute fee - in particular, if reasonable notification of a cancellation / postponement is not submitted, and our entertainer appears at the venue at the requested time, full fee will be payable. PLEASE phone the office on 4961 1119 and leave a message asap if you need to alter your booking in any way, and if possible, also submit last minute changes in writing to email This email address is being protected from spambots. You need JavaScript enabled to view it.

We are not in the pixie office on weekends but do check the messages at least once every 24 hours for any urgent notifications.

 

Contact us today for a quote.

Testimonials

 

"... kids were involved and having so much fun. She kept the party moving and all the children’s attention on the current activity. I will definitely recommend Pixieland parties to anyone wanting to do this type of party." (December 2013)

 

 

 

 "...thankyou so very much for providing so many laughs and lots of fun for our daughter's 6th Bday. You were so lovely and you kept the children entertained for the hour you were here. You all get a big wrap from us here & we loved your company and professionalism." (May 2011)

 

"The children, staff and volunteers ... would like to express their appreciation for the wonderful way in which your staff interacted and entertained the children. Everyone was thrilled with the experience that you provided to them." (December 2009)

 

 

"...it was pure joy watching Fairy Loveheart with all the children & Thea couldn't have been happier." (July 2013)

 

"The Pirate was excellent. We will recommend Pixieland for sure." (June 2013)

 

 

 

 "Great with children, unique to our area, kept the children entertained from start to finish. Us adults got to eat lunch uninterrupted, unheard of before at a 4 year old's birthday party." (August 2006)

  

"Fairy Daisy was amazing! We couldn't believe how she kept 20 children captivated and had their full attention the whole 2 hours. Thanks Pixieland!" (May 2013)

  

"Thankyou. You made the day exceptional ... We would love to have you back for our future parties!" (January 2009)

 

 

"Sophie had a great day and was entertained from start to finish. GREAT FACE PAINTING! VERY IMPRESSED!" (October 2011)

 

"The kids really enjoyed it. The face painting was unreal." (June 2007)

 

"... keeps the kids engaged the whole time - highly recommended!!" (March 2009)

 

 

"Thank you for providing the perfect entertainment for my little girls party. She had a great time and thought Fairy Fawn was so beautiful." (April 2013)

 

 

 

"The kids were completely smitten from the second that Coral the Mermaid arrived. She was absolutely brilliant. They thought she was magical and were still taking about the party and Coral a week later. The other mums at the party were really impressed and mentioned they will ring to book for them also. Coral really made everyones day!" (March 2013)

 

 Contact us today for a quote.